ISO Quality System

The ISO Certification allows and organizes continuous improvement, also through the application of corrective and preventive actions, and provides a valid aid to the planning and standardization of activities eliminating, at least in part, inadequacies and inefficiencies.

iso 9001 certification

Starting from January 2004 the company has achieved the ISO 9001: 2015 Quality Certification. The certification guarantees the compliance of the company Quality System with the standard issued by the International Organization for Standardization (ISO) in 2000, then implemented at European level by the Committee Européen de Normalization (CEN) and finally at the national level by the Italian National Unification Body (UNI). Compliance is verified through periodic inspections and attested by issuing a three-year validity certificate by an accredited certification body, in our TUV Italia case.

In short, the law provides for:

  • the organization of business activities by process;
  • the application to each process of the planning cycle, execution, analysis of results, decisions,
  • application of reviews, verifications, controls and validations;
  • the written documentation of the Company’s Quality Policy, of the company organization, of the process;
  • edure of the quality management system, of all the quality controls carried out;
  • the attention in all company activities to customer satisfaction;
  • attention to communication both inside and outside the company;
  • ongoing training of personnel;
  • a system of internal audits that guarantees the constant adequacy of the company procedures to the standard and to the company quality policy.

The identification and formalization of the operating procedures ensures a reasonable guarantee of conformity between the planned quality and that actually contained in a single service, with the aim of maintaining it over time.

iso 14001 certification

Since April 2015 CAA has achieved the ISO 14001: 2015 environmental certification, therefore it works according to international standards that guarantee the correctness of the programs and activities carried out, based on always verifiable procedures that follow a precise company policy of quality and environment.

Our objectives are :

  • define a Quality and Environment policy that is appropriate for our purposes;
  • generally meet legal requirements and comply with legal requirements and other applicable environmental regulations;
  • ontinuously improve the effectiveness of our management system for quality and the environment;
  • provide a structural framework to define and review the objectives for quality and the environment;
  • communicate and make known to those interested in our services and activities (personnel, members, customers, users and service users, suppliers, control bodies, certification bodies) our policy for quality and the environment, disseminating the results and data obtained in the services and the environmental objectives achieved for the benefit of the community, reviewing our policy for quality and the environment to ascertain their continued suitability, tackle and solve new problems intrinsically complexes.

iso 45001 certification

From April 2019, CAA has achieved the UNI ISO 45001: 2018 Certification on health and safety at work. The same provides a new impetus to business practices related to health and safety at work and professionals can find new ideas for improving process. This translates into additional opportunities to protect and promote OH6S health and performance of workers, as well as an increase in their motivation.

Our goals in line with this certification are:

  • Saving on costs – reducing direct and indirect costs due to accidents, diseases etc.
  • Increase productivity – by reducing downtime caused by employee illness or injury.
  • Risk reduction – for employees of the organization operating in the various company sectors.
  • Obtaining a competitive advantage – demonstrating compliance to all stakeholders of the company with respect to the OH & S requirements through the certification issued by an independent third party.
  • Improve transparency – through greater knowledge of the safety processes in the organization.